His mission “to be the expert who inspires trust” has taken this company to offer services that bring people with their projects, and not limited only to sell products at retail.
The objectives have been achieved, the challenges have been many, and now, the growth of The Home Depot Mexico is notable for the headquarters of this international company, leader in home improvement.
However, in addition to providing care and advice to more than 40 million visitors in their stores, also serves building professionals in their demands, with the same level of detail.
The team of PRO Sales, the area that served commercial quantities, strives to provide the best service in the market with the main differentiator to have all its solutions and products in just one place.
These “commercial quantities”, go from major construction until a what a family needs for a complete home renovation project.
Since his arrival in Mexico 10 years ago, The Home Depot has shown that the retail can go a step further and offer mexican consumers much more than just quality products.
The benefits are substantial for the customer: personalized service, specialized modules inside the store with appropriate schedules, competitive pricing, broad assort-ment of top brands, direct credit, among others.
Another advantage is definitely having dealings with an Associate of the nearest store and receive goods around the country, through 85 stores located in 27 states of Mexico, 365 days a year.
Credit is also an aspect for the benefit of the client, and is available directly from the company, which allows transactions by sending just an order. Its use is available throughout the country and for peace of mind of the client, is controlled with a list of buyers previously notes.
Without doubt, the advice and know-how is the biggest attractive, as each customer has different needs and having a single point of contact makes it easier to deal and the business relationship; in addition, there is a whole team of experts providing guidance inside and outside of the shop that can be a real support for those who are, in turn, suppliers of projects.